Delivery & Returns
Delivery within the UK takes 3-6 business days, within Europe takes 5-9 business days, and outside of Europe takes 7-12 business days.
These are approximate delivery times. See our Delivery section for more details.
Shipping within the UK is free. To all other places it costs £15.
We currently ship with Hermes, DPD, FedEx, and Parcel Force.
Use the link in your dispatch email or enter your tracking number directly onto the courier website. Your tracking number can be found in the dispatch email.
Jewellery comes in a black velvet jewellery box with the JS logo discreetly printed inside. This box is wrapped in beautiful snake print tissue paper and then put inside a plain black postage box.
Yes, you have 24 hours to cancel by email only: firstname.lastname@example.org. Please don't cancel via social media as it could be missed.
Please type "Cancel" in the email subject line.
For hygiene reasons, pierced earrings cannot be returned if they have been worn or the label has been removed.
This is a very common practice and many jewellers do not allow returns for pierced earrings at all.
Ordering & Paying
We accept Visa, Mastercard, Maestro and American Express.
We show prices in different currencies but at the moment, you can only pay in British pounds.
Website transactions are processed using Stripe, which is a secure online payment gateway that encrypts your card details in a secure host environment.
This may happen as all of our pieces are hand made in small batches, so sell out quickly. The best thing to do is click the 'email when in stock' button so you can be the first to know when the new jewellery has arrived. Or email us to find out the due date.
Yes, all of our pieces come with a 6-month manufacturing warranty, this does not include personal wear & tear or accidental damage. See Materials and Jewellery Care for more information.
We use 925 sterling silver, and 18ct gold plate. Gold plate is a fine layer of gold that covers the silver. Please see Materials and Jewellery Care for more information.
Our skins come from zoos, reptile shops, and private collectors. We are forever grateful for these skins as without them, we couldn’t make the jewellery.
Yes! We are always on the lookout for more beautiful skins, especially lizard skins. We are currently coveting lizard skins with spikes or crests. If you have any spare then please do get in touch here. Thank you.
We only use the naturally shed skin of reptiles to make our jewellery. Therefore, no contact needs to take place between us and the reptile, and it's not harmed in any way. We never use real reptile skin, which the animal has had to be killed for. For more information regarding this cruelty-free and patented process, please read the About page of our website.
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